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Body of Knowledge · Glossary

Coaching versus directing

Developing someone's judgment through questions, as against supplying the answer. Coaching is the default for developmental moments. Directing is the named exception for emergencies, complete novices and stakes that leave no room.

Where the standard develops it

Related terms

GROW model
A coaching structure (Goal, Reality, Options, Will) that gives "ask before telling" a shape a manager can hold in a one-on-one.
Learning organisation
An organisation designed to turn experience into shared capability.
Rescuing
Stepping in with the solution the moment someone struggles.

Engineering Management Academy. (2026). Coaching versus directing. In Engineering Management Academy Body of Knowledge (Version 3.1, GLO.coaching-versus-directing). https://www.engineeringmanagement.academy/body-of-knowledge/glossary/coaching-versus-directing